Customer Experience Manager jobs in Birmingham

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

Job DescriptionRole: Fitness Supervisor (24 hour contract) Reporting to: General Manager The Gym Group is simply the best in our industry! We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Supervisor to join our amazing LOCATION gym. The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym...

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our...

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Please note: Applications will be accepted only through completing the form in this URL → https://forms.gle/3n7hQFXKMPM2pdhNA OVERVIEW Job Title: Business Development Manager – Custom Merchandise & Corporate Gifting Company: Muggz Location: Remote (UK-based preferred) Employment Type: Full-Time (Flexible entry – commission-based trial available) ABOUT MUGGZ Muggz is a fast-moving UK-based...

The Company:Our client is a rapidly growing retail business with multiple locations across the UK. They focus on delivering an exceptional in-store experience, combining high-quality products with excellent customer service. The business prides itself on a modern, dynamic culture and invests in its teams to drive continuous growth and development.The Role:We are looking for an experienced Retail...

Showroom ManagerLocation: BirminghamSalary: Up to £50,000 basic + bonus (OTE £70,000)Full-time, permanent | 5 days over 7 (includes weekends)Ready to take full ownership of a high-performing showroom and turn strong footfall into serious results?We’re working with a growing, ambitious business to recruit an experienced Showroom Manager for their busy Birmingham showroom. This is a senior,...

Customer Experience Training Manager - Midlands Competitive Salary + Bonus + Benefit Location: UK-Home Based |Contract type: Permanent (Full-Time) |Closing date: 6th February 2026Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm.We are excited to introduce this brand‐new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking...

A leading retail company in Birmingham is seeking a Retail Store Manager to oversee store operations and lead a motivated sales team. You will be responsible for driving sales targets, ensuring high standards of customer experience, and managing daily store activities. The ideal candidate will have a passion for sales, strong leadership skills, and the ability to enhance team performance. This...

A retail company in Birmingham is seeking a Store Manager to lead their team. The role involves ensuring maximum profitability, developing a strong customer focus, and managing operational duties including marketing strategies. The ideal candidate will have at least 12 months of experience in a retail leadership role, demonstrating a consultative sales approach and strong communication skills....

If you like the idea of running a £multi-million store and inspiring your team to be proud of everything you’ve achieved together, you’re going to find this a hugely rewarding role.One day could find you sorting out deliveries, placing orders and scheduling hours to meet operational efficiency targets. The next, you might be focused on people management and performance, handling customer queries...

Job Description IPS Group have an exciting new opportunity to join a specialist Insurer in their Birmingham Office in the heart of Colmore Row in this newly created position for the Birmingham Branch based on continued growth of their technology product.As a Technology Underwriter you will focus on technology based risks which are written as a combined policy focusing on cyber, P&C and...

Description Complexio is Foundational AI. This works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently. Complexio is a joint...

Job Title - Customer Experience (CX) LeadLocation - Birmingham/Hybrid - travel to other UK sitesSalary - £40,000 to £45,000Customer Experience LeadChampion the Customer. Drive Change. Shape the Future.Bridge Recruitment are working with a leading manufacturing company who are a leader in their field.We have an exciting new role, where we are looking for a Customer Lead person who can come in and...

We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of...

OverviewWe are Centrick—a team of driven property experts united by a simple goal: to make customers' lives better every day. With a growing national presence, we manage buildings and estates of all shapes and sizes, ensuring residents enjoy a peaceful and secure home. We're all about people—professional, friendly, and always up for working closely with our teams, clients, and customers. Every...

A connectivity solutions provider in Birmingham seeks a Customer Experience professional to support client accounts and maintain relationships. The ideal candidate will demonstrate strong communication skills, advanced abilities with Microsoft Excel, and flexibility in working hours. Responsibilities include managing customer communications, producing reports, and ensuring KPIs are met while...