first line support jobs in Birmingham

Job Description 2nd Line 24/7 WAN Network Support Engineer Must be eligible for SC Clearance A strong opportunity is available for a 2nd Line 24/7 WAN Network Support Engineer to join a high performing network operations team delivering secure WAN services. This role suits a technically capable engineer who thrives in a 24/7 NOC environment and takes pride in right first time delivery. The 2nd...

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs...

First Line ManagerWednesburyBirmingham Customer Service CentreFixed Term Contract / Secondment - 6 MonthsFull Time Shift Pattern – Over 7 days Salary - £34,485.00 At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive – and it's all down to our team of 25,000 caring and...

A global financial services firm is seeking a detail-oriented first line risk analyst to support the risk team in Birmingham. The candidate will work closely with managers, auditing processes, and ensuring compliance across operations. Key qualities include strong leadership, good interpersonal skills, and a basic understanding of risk management within a retail banking context. This role...

A leading global financial firm is seeking a Business Risk Analyst to support their operations in Birmingham. The role involves developing controls, conducting risk assessments, and enhancing compliance procedures. The ideal candidate should possess strong analytical and leadership skills, with a background in risk management. This position offers opportunities for training and professional...

A leading global investment firm is seeking a Business Risk Analyst to join their Birmingham team. The role involves supporting the Business Risk Managers, conducting control tests, and working with various teams to ensure compliance and quality. Ideal candidates will have a basic understanding of risk management, strong communication skills, and the ability to work in a dynamic environment. This...

3rd Line Support Engineer – Birmingham £50,000 – £54,000 + excellent benefits An experienced 3rd Line Support Engineer is required to support and enhance the IT infrastructure of a Birmingham-based organisation. This is a senior, hands-on role focused on resolving complex technical issues and acting as the highest point of escalation. Key ResponsibilitiesAct as 3rd line escalation for complex...

We are looking for a 2nd Line IT Support Engineer to join a dynamic team and provide exceptional technical support across our organisation. The ideal candidate will come from an existing 2nd line role within an organisation or MSP. They should be organised, excellent communicators, and have a genuine passion for IT. Key Responsibilities Deliver 2nd line support for hardware, software, and...

A leading telecommunications company in the UK is seeking a skilled professional to lead its 2nd and 3rd line voice technical support team. In this role, you will ensure service excellence for government and commercial customers using unified communications technologies. The ideal candidate should possess 5+ years of experience in technical support, strong leadership skills, and a...

3rd Line Support Engineer📍 Hybrid Working (1 day a week on client site in Birmingham)Ready to take the next step in your IT career?If you’re a strong 2nd Line Engineer who’s hungry to move into 3rd Line support and project work, this is an opportunity to develop deeper technical expertise while being supported by an experienced infrastructure team.What you’ll be doing * Handling 3rd Line...

Job Description Insurance Broker Support Consultant Job Market: Broker Development Insurance Broker Support Consultant – About the role Fantastic opportunity to work on a fully remote basis for someone from an insurance broking or underwriting environment who wants to step up to a Relationship role. Insurance Broker Support Consultant – Key duties Provide broker support and to both...

Data Analyst Course Programme Job Guarantee Included Complete online training designed to take you from zero experience to your first data analyst role. Study part-time, build fundamental skills, and get dedicated job placement support until you're hired. Flexible financing options available, with payment plans starting from as low as 142 per month. The Programme Complete this 10-week online...

Job Description Full-Time Teaching Assistant - Behaviour SupportDruids Heath, BirminghamAspire People are currently recruiting a Full-Time Teaching Assistant to support behaviour within a school located in Druids Heath, Birmingham.This is a rewarding role for an experienced TA who is confident working with pupils who require additional behavioural support and can build strong, positive...

Job Description Job Title: Relationship Support OfficerLocation: Birmingham (Fully Office-Based)Salary: Up to £35,000 per annumJob Type: Full-Time, PermanentStart Date: ASAP About the Role We are currently seeking a Relationship Support Officer to join our Branch Banking team in Birmingham. This is a fully office-based role offering a competitive salary of up to £35,000, ideal for a...

About The Role Have you got what it takes to succeed The following information should be read carefully by all candidates. Ready to grow? Become a Water Supply Pipe Engineer with full training and support at HomeServe. - Location - Stoke - Full Time -40 hours per week. This includes some weekend, evening and bank holiday work - Salary -£29,200 Plus a £1500 guaranteed bonus in your first...

Job Description Internal job title: Business Support Administrator The Business Support Administrator supports the delivery of volunteering across the Trust by supporting a number of national systems and processes, supporting the National Volunteering Team (NVT) to ensure its effective working. The role holder will provide support to the business using technical knowledge of systems,...

IT Support Engineer Our client a successful FMCG business is seeking a IT Support Engineer to support for 18+months period (maternity cover) supporting the IT infrastructure and services used across all company sites, ensuring its integrity, efficiency, availability and security. - Reports directly to the IT Infrastructure and Services Manager. - Provide advanced and high-quality IT user...

A tech support company in Birmingham is seeking a 2nd Line IT Support Engineer to deliver technical support across the organization. The ideal candidate will have proven experience in a similar role, possessing strong knowledge of Windows OS and Microsoft 365. Responsibilities include troubleshooting network issues, managing Active Directory, and providing remote and on-site assistance. The role...

Head of Engineering (AI-First SaaS Platform) £95,000 – £130,000 base + equity (EMI) + benefits Location: UK (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet operates autonomous agents that plan, build, localise, and run security awareness...

A global investment banking firm in Birmingham is seeking a Business Risk Analyst. This role involves supporting Business Risk Managers, conducting risk assessments, and helping build a strong compliance culture. The ideal candidate will have a foundational understanding of risk management and the UK regulatory environment, alongside strong communication and leadership skills. This position...