Customer Case Handler jobs in Merseyside

Conveyancer / Case Handler – Residential Team Location: Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH) Hours: Full-time, Mon–Fri, 9:00–17:00 Start Date: From January 2026 (open to longer notice periods) Salary: up to £30k base + competitive uncapped bonus (£7k+ once established) Join our supportive, sociable and ambitious Residential team as a...

Job Title: Total Loss Claims Handler Location: Liverpool Salary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota Basis The Total Loss department is a fast paced and energetic department where no two...

Job Description Job Title: First Response Unit Claims Handler Location: Liverpool Salary: £25,877 per annum plus a performance related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Permanent, Full Time Working hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid) About the Role: As an...

Direct Line Motability Customer Complaints Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon...

Conveyancer / Case Handler – Residential TeamLocation: Liverpool, L3 2PP (office-based for first 3 months, then hybrid: 2 days office, 3 days WFH)Hours: Full-time, Mon–Fri, 9:00–17:00Start Date: From January 2026 (open to longer notice periods)Salary: up to £30k base + competitive uncapped bonus (£7k+ once established)Join our supportive, sociable and ambitious Residential team as a Case Handler....

OverviewClaims Handler CH2 – Department: Legal ; Employment Type: Permanent - Full Time ; Location: Liverpool . Description: Is it time to open new doors in your legal journey? If so we are seeking a Claims handler to join our Casualty Team. The claims handler will be responsible for managing a caseload of Public / Employers Liability claims up to a reserve value of £20,000. This includes...

Job RoleTotal Loss Claims Handler – Acorn Group The Total Loss department is fast paced and energetic, and no two days are the same. We seek people who enjoy engaging with customers and can help us achieve the right outcome for both the customer and company. As a Total Loss Claims Handler you will assist policyholders with insurance claims, providing the highest standards of customer service and...

Job Title Total Loss Claims HandlerJob Overview Location: LiverpoolSalary: £25,877 to £29,777 Plus up to £1,500 performance related bonus per annum, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm, plus 1 in 5 Saturdays, Rota BasisThe Total Loss department is a fast‐paced and energetic team where no two days are...

Client Services Case Managers - Growing BusinessAdd expected salary to your profile for insights $40.15 post training + Superannuation + Uncapped Bonuses 1 year anniversary pay rise Now Hiring for intake starting 9th February 2026 and 2nd March 2026 Customer Service Multiple Part Time- and Full-time roles available -32-38 hours per week. Help families in placing into residential aged care...

Job Title Case Manager (Housing)Location WirralSalary £34,300 per yearJob Type Full Time, 12 months maternity cover. 35 hours per week.About Alpha Living Alpha is an award‐winning specialist provider of housing for older people working across the north of England. We provide community based, sheltered housing, extra care housing and support services across 11 local authorities. We own and manage...

A team of Call Handlers is required working night shifts for this leading business based in Bromborough, Wirral.Hours of work are 12.00am - 6.00pm (6 hours) working 4 on 4 off shifts on a rolling rota.This is a temporary to permanent opportunity paying an hourly rate of £13,00 per hour.You will take incoming calls from customers, log on the systems and raise jobs as a result of the call.Full paid...

Pre-Lit Motor Claims Handler CH1Application Deadline: 4 February 2026 Department: Legal Employment Type: Permanent - Full Time Location: Liverpool DescriptionLooking for a start in the world of law? If so, this could be the opportunity for you. We are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims. Benefits 25 days holiday per year which...

The First Notification of Loss department is a fast paced and energetic department where no two days are the same. We are looking for people with excellent customer service, response and resolution skills, who will treat our customer fairly with empathy and respect. As an FNOL Handler you are the first point of contact for our customers. You will ensure the delivery of excellent customer service...

Overview Job Title: First Response Unit Claims HandlerLocation: LiverpoolSalary: 25,877 per annum plus a performance related bonus of 4200 paid on a quarterly basis, once established within your roleJob Type: Permanent, Full TimeWorking hours: 37.5 hours per week. Monday to Friday on rota basis 8.00am - 8.00pm, 1 in 3 Weekends 9.00am - 5.00pm. (Hybrid)About the Role As an FNOL Handler you are the...

A leading insurance provider is seeking a First Response Unit Claims Handler in Liverpool. This permanent, full-time role involves providing customer service as the first point of contact for clients, handling claims, and resolving issues efficiently. The role also requires excellent communication, problem-solving skills, and empathy to assist clients involved in incidents. Benefits include...

Location: Liverpool, England, United KingdomDepartment: Claims ManagementDescription: Do you have a keen eye for detail and a passion for delivering exceptional customer service?We are looking for Motor Claims Handlers to join us during an exciting period of growth. In this fast-paced role, you will investigate liability, determine claim progression, and support the recovery of charges. You'll...

Litigated File Handler Department: LegalEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription Primary Responsibility: Manage a caseload of predominantly litigated NIHL claims within a supportive team environment.Objective: Progress claims using effective strategies to achieve desired client outcomes and maintain profitability.Requirements: Prior experience handling NIHL claims and...

A UK-based legal firm in Liverpool is seeking an Assistant File Handler to join their Industrial Disease team. The role involves managing a variety of industrial disease cases, assisting with court documents and client communication. Candidates should possess strong organisational and analytical skills, and a proactive approach to their work. This position offers career development in a...

Litigated Motor Claims Handler Department: Claims ManagementEmployment Type: Permanent - Full TimeLocation: LiverpoolDescription As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases.This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a...

Assistant File HandlerDepartment: Legal Employment Type: Permanent - Full Time Location: Liverpool DescriptionWHY APPLY: Join a dynamic, expanding team where your contributions have a real impact on clients and outcomes. Benefit from structured career development, mentoring, and opportunities to grow into leadership roles. Work in a supportive and professional environment that encourages...