customer complaints handler jobs in United Kingdom

Complaint Handler ?? Watford (on-site) ?? Up to £30,000 pro rata ?? Shifts between 8am-8pm, Monday-Sunday ?? Full-time | 6-month FTC (with potential extension) Are you a strong written communicator with a passion for fair outcomes and great customer service? We're recruiting a Written Complaints Handler to manage and resolve customer complaints with accuracy, empathy, and professionalism. Key...

Complaints Handler - Resolve, Influence and Make an Impact! Location: Hemel Hempstead (Hybrid), salary approx. £31,000 Are you a natural problem‑solver with a passion for fairness, communication and helping people reach positive outcomes? Do you thrive in a fast-paced environment where every day brings something different? If so, this could be the perfect next step in your career. We’re...

We are delighted to be working with this rapidly expanding mutual society, who have experienced some impressive growth recently, and have a leadership team in place to make sure this continues and have big plans for the future, meaning there is some great opportunities at the moment for hard working and career minded people who want to join them on this journey working with a genuinely super...

Job Title: Complaint Handler Location: Solihull; a flexible hybrid working model which supports you as well as enabling you to work collaboratively with your colleagues Hours: Full time, Permanent, Monday - Friday (8.50 - 17.00) Salary: £27,263 The Role: As a Customer Resolution Professional, you will provide personalised, top-quality support that fits each customer's unique situation....

Job Description This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with addressing and resolving issues in a manner that maintains or restores customer satisfaction....

Complaints Handler A premium vehicle manufacturer is looking for a team member to work alongside the existing Special Case Management team (SCMT) providing support through administration of key support tasks. The special operations team works alongside consumers and multiple external parties to report, manage and resolve product quality investigations. This unique team differs from traditional...

Be the voice of a trusted UK specialist where exceptional customer service truly matters. Pertemps are currently working with a well-established and respected provider of fire detection and electronic security solutions across the UK. Due to continued growth, they are seeking a professional Call Handler / Administrator to join their team in Knaresborough on a temp-to-perm basis. This is a...

Direct Line Motability Customer Complaints Handler Liverpool - Hybrid (2 days a week in the office) Full Time, Permanent Position DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon...

Job Title: Financial Services Complaints Team Leader (End to End complaints) Department: Complaints Management Responsibility for: Management of up to 15 Complaints handlers Reports to: Operations Manager Location: Glasgow UK Cuprum (Office Based) Contract Type: Full time ( 40 hours per week) Salary: £31k xujxxms Job Summary / Overview Main responsibilities of the role include leading a...

Complaint Specialist Location: Beeston, NG9 1LA Salary Banding: £29,593 - £31,150 Hybrid working to be discussed at interview stage As a Specialist Complaint Handler here at MTVH, you will be responsible for resolving complex complaints, CEO complaints and responding to MP, Councillor and Ombudsman enquiries. You may also support the wider Customer Care Team to deliver satisfactory...

Job Description Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying...

Job Description Complaints/Resident Liaison Officer Full-Time, permanent positionBased in HastingsSalary: £30k + company van and fuel card We are recruiting for a leading Social Housing Contractor who are currently looking for a Complaints/Resident Liaison Officer to join their Repairs and Maintenance team in Hastings. Duties: - Customer Care and Dis-satisfaction response - Visiting tenants...

Job Description A place to create moments that matter Salary: FTE £30,878 per annum, pro rata (£16.97 per hour) Location: Peterborough - fully onsite during training, moving to hybrid afterwards. Contract: 12-month fixed term, part-time (17.5 hours per week). Hours: 4–4.5 hours per day across 4 days (must include Monday), between 8am and 6pm, Monday–Friday. Thousands of families across the...

We're partnering with one of our clients based in Manchester City Centre, one of the UK's leading investment platforms, to recruit Senior Customer Complaints & Outcomes Specialist's for a newly created role within their Customer Outcomes function. Temporary 12-week contract with the possibility for extension Monday to Friday (shifts between 0730-1800) Hybrid working pattern but must be able to...

Job Description Complaints Dispute Resolution Lead Job title: Complaints Dispute Resolution Lead Area of work: Complaints, Customer Relations& Dispute Resolution Contract type: Temporary (3 months initially, extension possible) Employment type: Full-time Hourly Rate: £27.48 p/hr (via Hays) Location: Hybrid (2 days in office: Wednesday& Thursday; 3 days remote) Start date: ASAP Notice period:...

Job Description As an organisation, this highly respected financial services organisation is renowned for assisting their clients invest for the future and to live the lives they want to lead. They feel it is their responsibility to take seriously, and it inspires them to do the right thing. With this in mind they are now seeking to recruit within the Resolutions division, which is an area...

This role plays an essential part within Affinity Water in delivering an outstanding customer experience in the handling and processing of complaints at all stages. Ensure all your application information is up to date and in order before applying for this opportunity. This position requires a careful balance of communication and problem-solving skills, as the individual is tasked with...

Affinity Water are looking for a Complaint Case Manager to deliver an outstanding customer experience. Youll be the first point of contact for dissatisfied customers, taking ownership of complaints, investigating issues, and turning concerns into positive outcomes. This role combines problem-solving and communication skills to resolve issues, restore satisfaction, and help improve our overall...

We're partnering with one of our clients based in Manchester City Centre , one of the UK's leading investment platforms, to recruit Senior Customer Complaints & Outcomes Specialist 's for a newly created role within their Customer Outcomes function.Temporary 12-week contract with the possibility for extensionMonday to Friday (shifts between 0730-1800)Hybrid working pattern but must be able to...

Job Description Do you want to work for an award winning financial services organisation that are renowned for ensuring their employees are looked after, together offering ongoing training and career development? They are now seeking some additional Complaints Representatives who will be fully responsible for ensuring the highest standards of service in handling customer complaints, identifying...