Customer Case Handler jobs in Tyne and Wear

A respected and expanding law firm in Newcastle are looking for an experienced Credit Hire Claims Handler to join its specialist team. This is a great opportunity for someone with strong credit hire knowledge looking to progress within a stable and supportive legal environment. You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and...

OverviewWe're growing our team and looking for enthusiastic Customer Claims Handlers – AD to join us! Hybrid working | 37.5 hrs (Mon–Fri) In this role, you'll be the reassuring voice our customers rely on when dealing with the repair or loss of their vehicle. You'll manage customer queries with confidence and empathy, guiding them through the accident and repair journey while keeping everything...

OverviewWe are looking for an experienced claims handler to join our employers’ and public liabilitydepartment based in Newcastle-upon Tyne handling portal exited or non-portal fast track value personal injury claims. The ideal candidate must have experience in running an EL/PL caseload and the ability and willingness to litigate Part 7 claims, with a good working knowledge of the Civil Procedure...

Claims Handler - Employers’ Liability and Public Liability Injury ClaimsNewcastle upon Tyne / HybnidThis is not a portal treadmill! It’s a grown-up claims role for someone who can already run files and wants more than rinse-and-repeat whiplash claims. EL PL experience helps, but strong PI experience and the appetite to litigate matter more.You’ll join a claimant team handling portal-exited and...

Mortgage Account Manager / Mortgage Case Manager – Gateshead – High Earnings £40k OTECameron James Professional Recruitment is proud to partner with a respected mortgage brokerage in Gateshead seeking a professional Mortgage Account Manager / Mortgage Case Manager.Role Overview:You will support a busy Mortgage Broker team by managing mortgage leads, progressing applications and ensuring CRM...

The Rewards and Benefits on Offer; * Full time and permanent position from day one! * Monday – Friday working hours offering a healthy work/life balance. * Easily accessible offices * Friendly and supportive working environment * Competitive starting salaryThe Company you will be working for;MTrec Recruitment are proudly representing our industry leading, legal client on their search for an...

File Handler Pre Litigated Tactical Credit HireDepartment: Legal Employment Type: Permanent - Full Time Location: Newcastle DescriptionAre you skilled in credit hire and passionate about delivering outstanding service? We are seeking a knowledgeable and proactive Credit Hire File Handler to join our team. This role offers an excellent opportunity to investigate complex credit hire claims from...

Take on a new challenge within our self-insurance teamWork for a reputable organisation known for the amazing and supportive culture.EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey . We continue to experience ongoing growth and now have over 4,000...

Mortgage Operations SpecialistNewcastle Upon Tyne (hybrid)We’re looking for a Mortgage Operations Specialist to help support the the end to-end handling of mortgage applications, liaising with internal and external stakeholders and customers. It’s a role at the heart of our Lending Operations team, where you’ll be responsible for assessing and progressing mortgage applications through detailed...

Job Opportunity: Executive Officer / Grants Case Manager - Newcastle (Hybrid)Salary: £15.00 per hour (paid weekly)Contract: Until 31/03/2026 (possible extension)Location: Tyneside House, Skinnerburn Road, Newcastle Business Park, NE4 7ARWorking Pattern: Monday-Friday, 9am-5pm (Hybrid: 2 days in office, 3 days from home) Brook Street are delighted to support our client in recruiting an Executive...

Salary: £25,000 + annual bonus and benefitsWork Level: 1 Shift: Mon - Fri (36 hours per week): shifts between 08:00 -17:00 (please note these shifts may revert to 08:00 -19:00 Monday to Friday and 08:00 -13:00 on Saturdays (1 in 3) at some point.At Tesco Insurance, our Claims team does more than handle claims - we help customers through some of life's most difficult and vulnerable moments....

Liability Claims Handler (Home-Based) - Newcastle A true 'digital disrupter', this cutting‐edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference' is the brain child of several insurance veterans with rich pedigrees in...

A leading orthodontics provider in the UK is seeking an Ortho Territory Manager focused on driving sales and developing customer relationships for ClearCorrect. The role involves generating new accounts, growing existing providers, and delivering excellent service in a field-based position requiring travel. The ideal candidate has a minimum of 2 years in sales or account management, with strong...

OverviewWe are looking for an FNOL Customer Claims Handler to join us within our Claims function within Newcastle. The role is HYBRID WORKING- 37.5 hrs. (Monday-Friday). At AND-E, we're not just handling claims — we're helping people through one of the most stressful moments in their lives. If you're empathetic, a great listener, and passionate about delivering outstanding customer care, this is...

Litigated Motor Claims Handler Department: Claims ManagementEmployment Type: Permanent - Full TimeLocation: NewcastleDescription As a Litigated Credit Hire Specialist here at Keoghs you'll be at the heart of a team dedicated to championing clients interests in high-stakes credit hire cases. This role offers an excellent opportunity to investigate Litigated Complex Credit Hire claims from a...

A respected and expanding law firm in Newcastle are looking for an experienced Credit Hire Claims Handler to join its specialist team. This is a great opportunity for someone with strong credit hire knowledge looking to progress within a stable and supportive legal environment.You will manage a caseload of pre-litigated and litigated credit hire claims, working closely with solicitors and senior...

Rewards and Benefits on offer: * You will only be working Monday to Friday, and from the hours of 09:00 – 19:00. Though only 8-hour shifts. * You will also be required to work every other Saturday, from 09:00 – 13:00. * A permanent contract from day one. Working with a friendly customer base. * Superb team culture – everyone is very friendly, warm, and welcoming. An excellent training programme...

OverviewWe always want to deliver great service to our customers, but we can't do that without taking care of our REAL number one – and that's you. We are recruiting for a Technical Claims Handler on our Credit Hire team here in Newcastle. You will not only be provided with all the training and support you need to excel but also be looked after with an outstanding benefits package, including...

A leading insurance company located in Newcastle upon Tyne is seeking Claims Handlers (Third Party Property Damage) to deliver outstanding service to customers. The role involves managing claims, providing effective solutions, and maintaining compliance with legal standards. Ideal candidates will have knowledge of Motor Claims, strong negotiation skills, and good analytical abilities. The...

OverviewWe're committed to delivering outstanding service to our customers — but that starts with looking after the people who make it happen: you . We're excited to be recruiting Claims Handlers (Third Party Property Damage) to join our team. You'll receive all the training and support you need to thrive, along with a fantastic benefits package and the flexibility of hybrid working. Bring your...