Customer Service Call Handler jobs in Wales

Your new company A local government organisation is looking to recruit a number of temporary Welsh speaking customer service officers to assist with a busy period! Your new role Slotting into an already busy team, your role as customer services officer will have you assisting with a high number of calls from customers of the organisation. Utilising your fluent Welsh speaking capabilities, you...

Job Description Your new company A government team are currently looking for a helpline support officer to join a fast paced and service driven team on a temporary basis for 3 - 6 months in the first instance. Your new role As a customer service officer, you will be responsible for delivering an exceptional customer journey via a telephony-based service, web chat and also email enquiries. Your...

Job Description With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro...

A government partner agency is seeking a Customer Service Officer to join their team in Penarth, United Kingdom. This role involves handling inbound calls, providing accurate information, and ensuring customer satisfaction. Ideal candidates should possess a minimum GCE O-Level qualification and preferably have experience in a call centre environment. The position is on a 3-month contract,...

Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us.Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays * Also open to part time for possible job shares. Conveniently...

Overview Recruit4staff are representing a well-established waste management business in their search for a Customer Service Executive to work in Wrexham .Job Details Pay: £26,000 Per AnnumHours of Work: Monday to Friday 8:30am till 5:00pmDuration: PermanentBenefits: Standard pension, 20 days holiday (increasing 1 day per year up to 23 days)Job Role: As a Customer Service Executive , you will...

Customer Service AdvisorWorking as part of a busy customer service team, you'll be provided with all the training you need to "jump on" the phones, and help house owners and tenants, commercial landlords and industrial property owners and developers, with a range of queries and updates on repairs that are being / need to be carried out on their properties.You'll need to be a confident...

SummaryJOB TITLE: Transport Customer Service AdvisorPAY: £14.02p/hrLOCATION: Newport - Tredegar Park moving to Cardiff from September 2026HOURS: Full Time, 35 hours per weekWORKING PATTERN: Our work style is hybrid, which involves spending at least 2 dasy per week, or 40% of our time, in our office in Newport. We'll just need your commitment to 35 hours across Mon-Fri (8.30am-6pm) and weekend...

Your new company A financial services company based in the Nantgarw area.Your new role Working as a Customer Service Advisor, you will be responsible for dealing with a wide range of customer queries via telephone. You'll be responsible for providing first-class customer service and dealing with queries in a polite and efficient manner.What you'll need to succeed You have worked previously in a...

Manpower is recruiting a Welsh Speaking Switchboard Operator on behalf of our public sector client.Location: Pontyclun Contract: Temporary Duration: 3-6 monthsHours: 30 hours per week. Shifts are 12 hours in duration. You will work three shifts across a seven day rota, including days, evenings, nights, weekends and Bank Holidays.Pay Rates: Weekdays £12.70 per hour Saturdays and nights £17.91 per...

Customer Service AdvisorTemporary - 3 month contract with potential to extend Full time£14.12 per hourOur client, a well-established organisation in the customer service industry, is seeking a Customer Service Advisor to join their team near Ocean Way, Cardiff. This is a temporary position, offering an hourly rate of £14.12.As a Customer Service Advisor, you will be responsible for providing...

Customer Service Administrator £30,000 per annum Permanent role in Wrexham 40 hours M-F Main Duties of the Customer Service Administrator:Accurately process orders on a bespoke system.Manage customer calls and e-mails in a professional and friendly manner.Chase information from customers as required.Liaise with production in relation to order progress.Work effectively in a busy manufacturing...

Our client on the outskirts of Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.Due to location,...

As a Customer Service Agent, you will be responsible for taking inbound calls from customers regarding financing complaints. On each call you will be working to understand the situation in full and log details carefully to the bank's system. What you’ll be doing as a Customer Service Agent: Take ownership of new complaint calls and update customers on the status of existing complaints.Call...

Job Description Fire and Security Service Engineer - South Wales - £35,000 - £42,000 Basic Salary Fire and Security Service Engineer Package Overview: - Competitive base salary of up to £42,000 (depending on experience) - Company vehicle fuel card - Overtime and on-call rota payments - Travel pay - Company pension scheme - Ongoing training and development opportunities - Clear progression...

Temporary Customer Service Support Officer I Conwy I £30,000pa equivalent | 3–6 months Your new company A government team are currently looking for a helpline support officer to join a fast paced and service driven team on a temporary basis for 3 - 6 months in the first instance. Your new role As a customer service officer, you will be responsible for delivering an exceptional customer journey...

Your new company A government team are currently looking for a helpline support officer to join a fast paced and service driven team on a temporary basis for 3 - 6 months in the first instance. Your new role As a customer service officer, you will be responsible for delivering an exceptional customer journey via a telephony-based service, web chat and also email enquiries. Your day-to-day...

Job Description Your new company You will get the fantastic opportunity to work for a successful and long-standing manufacturing business based in Wrexham on an ongoing temporary basis. With their loyal client base and innovative products, you will be able to gain exposure to different aspects of their global business whilst enhancing your own skill set. This job vacancy has arisen due to...

3-Month Contract | Extendable up to 1 Year We are partnering with a government agency to hire Customer Service Officer to support their customer service operations. Work Location: Toa Payoh Responsibilities Handle inbound calls to assist customers with enquiries, requests, and complaints. Provide accurate information on products, services, and policies. Record and update customer...

Looking for a role where your Welsh language skills truly make a difference? This is your chance! Welsh Speaking Customer Service Officer Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg Location / Lleoliad: Caernarfon Pay / Cyflog: £15 per hour Contract / Cytundeb: Temporary – Approx. 5 months (starting Februrary) Hours / Oriau: Full-time, Monday–Friday ✨The Opportunity / Y Cyfle✨ Looking for a...