Customer Support jobs in West Midlands

Role: Customer Support Engineer - WAMS Key Skills: WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: - Bachelor's degree in Electrical Engineering, Computer Science, or related field. - Strong knowledge of Power Systems, SCADA/EMS/DMS, and Synchrophasor/PMU technology. - Hands-on experience with WAMS software platforms (GE, Siemens, ABB, or similar). - Experience in Linux/Windows server...

Job Description Role: Functional Consultant Dynamics 365 CE (Customer Insights & Journeys)Location: Birmingham (Hybrid: 1 2 Days a Month On-Site)Salary: £45,000 - £56,500Contract: Fixed-Term (12 Months)Network IT are supporting our clients large-scale digital customer engagement transformation, we are seeking an experienced Functional Consultant to act as the functional lead for Microsoft...

As a Customer Care Resolutions Specialist, you’ll play a key role in delivering a fair, empathetic, and efficient complaints experience for our customers. You'll be responsible for managing a wide range of complaints and disputes relating to the Leasys portfolio, ensuring each case is assessed promptly and resolved appropriately. Your attention to detail, strong communication skills, and...

We’re looking for experienced customer service professionals to join the growing team based in our Coventry city centre offices, with both full time and part time positions available. This role would suit anyone who has previously worked in a contact centre environment and is truly passionate about delivering customer first experiences, based around the idea of "getting it right first time"....

Location: Coventry (Office based, initially with a move to hybrid long term) Salary: £35k – £40k + Performance Bonus + 8% Pension Working Pattern: Monday – Friday (09:00–17:00) Sector: High-Growth Luxury Logistics Overview: Are you ready to lead a centre of excellence for the luxury sector? We are looking for a people-focused leader to shape a flagship operation from the ground up. Our...

Exciting Opportunity: Customer Operations Executive – Birmingham (Full time On-Site, Monday to Friday, B25) Salary: £26,000–£28,000 Are you ready to drive customer success and support commercial growth? We are looking for a Customer Operations Executive to join our dynamic team in Birmingham. This is a fantastic opportunity to take a key role in managing retailer relationships, supporting...

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our...

Your new company Your new role Working for a global telecommunications organisation. The team leads the way for implementing complex Voice, Network, Wireless and Security Solutions across a wide array of vendors such as Cisco, Fortinet, Juniper, Aruba and Microsoft using technologies such as SD-WAN, SD-A, ISE, ACI, Webex, MS Teams & NextGen FWs to name but a few. They take High Level Designs...

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

Rela8 Group builds high-trust executive communities for the world’s leading technology companies. We bring the right senior leaders together in carefully curated environments where meaningful conversations lead to real commercial outcomes. Our custom events and private executive experiences sit at the heart of what we do. They only work when the right people are in the room — and that’s exactly...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Job Description Sales Administrator - Dealing with customers on phone | Admin for quotes and orders | Chasing quotations Initial 3 month temp; then go permanent £12.85 per hour 7.5 hours per day (37.5 per week) Role Overview We are hiring an Sales Administrator to provide support to a seamless customer experience and to pursue sales opportunities. The role requires someone with aptitude to...

Company descriptionLocation: Oldbury (hybrid working 3 office days per week)Employment Type: Permanent, full timeAdditional Benefits: Annual Bonus, Cash-Car Allowance & Private Medical InsuranceThink the AA is just about roadside assistance? Think again.For over a century, we've been evolving and adapting. Today, as the nation's leading motoring organisation, we offer a wide range of products and...

Customer Service Coordinator - WolverhamptonJob Type: Full timeIn a Nutshell…We have an exciting opportunity for a Customer Service Coordinator to join our team within Vistry North West Midlands, at our Wolverhampton office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Role: Customer Support Engineer - GridOS (Kubernetes + Kafka) Experience with GridOS or other grid data management platforms. Knowledge of utility operations, grid modeling, and distributed energy resource management. Familiarity with real-time data streaming and IoT integration. Key Responsibilities: - Design and implement GridOS Data Fabric solutions to streamline data access and management...

Rela8 Group builds high-trust executive communities for the world’s leading technology companies. We bring the right senior leaders together in carefully curated environments where meaningful conversations lead to real commercial outcomes. Our custom events and private executive experiences sit at the heart of what we do. They only work when the right people are in the room — and that’s exactly...

Rela8 Group builds high-trust executive communities for the world’s leading technology companies. We bring the right senior leaders together in carefully curated environments where meaningful conversations lead to real commercial outcomes. Our custom events and private executive experiences sit at the heart of what we do. They only work when the right people are in the room — and that’s exactly...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...