Customer Experience Manager jobs in West Midlands

Shape the future of housing support real projects that deliver change for colleagues and tenants. Customer Experience & Insight Location: Birmingham, B15 Salary: National Minimum Wage Hours: 35 hours per week Contract: Fixed Term internship, 12 Months Starting: 7th September 2026 About Midland Heart We're a housing association, here to provide safe, affordable homes and to build stronger...

The Care Coordinator will be responsible for the effective planning, coordination, and monitoring of care services to ensure high standards of support are delivered. They act as the central point between staff, service users, families, and external professionals, ensuring continuity of care, compliance, and person-centred support. Key Responsibilities Service Coordination Create, maintain, and...

Job DescriptionRole: Fitness Supervisor (24 hour contract) Reporting to: General Manager The Gym Group is simply the best in our industry! We pride ourselves on being fun, innovative, inclusive and engaging and we are now on the lookout for a Fitness Supervisor to join our amazing LOCATION gym. The Gym Group is not like your average gym! To our members we're the lowest cost nationwide 24/7 Gym...

Crest Nicholson has been building new homes for over 60 years and is firmly established as a leading developer with a passion for not just building homes, but creating vibrant sustainable communities. We are currently looking for an experienced Customer Relations Manager to join our Midlands Division on one of our developments in the Coventry area. You’ll play a key role in developing our...

Location: Coventry (Office based, initially with a move to hybrid long term) Salary: £35k – £40k + Performance Bonus + 8% Pension Working Pattern: Monday – Friday (09:00–17:00) Sector: High-Growth Luxury Logistics Overview: Are you ready to lead a centre of excellence for the luxury sector? We are looking for a people-focused leader to shape a flagship operation from the ground up. Our...

Here at The Fuel Store, we are transforming the Fleet and Fuel industry for good! We are proud to be the number one reseller in the UK, through providing unrivalled support to our customers that fuels the lifeblood of Britain’s roadways. As a family run business and over 9 years’ under our belt, we have always been determined to deliver on our founding principle; fuelling better for our...

Join a new team within a large, established housing organisation in the West Midlands. We're looking for a Customer Engagement Manager to lead the delivery of housing service improvement initiatives across targeted neighbourhoods and intervention schemes. This is a pivotal role focused on improving service performance, estate management standards, neighbourhood quality, and long-term tenancy...

Job Title: Customer Relations Manager AnalystLocation: Stratford-upon-Avon Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Working Pattern: Full-time, office-based (Monday to Friday)Contract Type: PermanentRole OverviewThe Customer Relations Manager Analyst will play a key role in providing CRM analysis, reporting,...

Job title: Customer Development Manager Location: Field based (Requires travel to the Waltham site twice a month) Contract length: 6 months initial contract Hours: Monday - Friday 37.5 hours per week Rate: £40-£50p/h PAYE Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services, is seeking a Field Sales Representative to drive profitable Net Sales Value (NSV) growth within...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Please note: Applications will be accepted only through completing the form in this URL → https://forms.gle/3n7hQFXKMPM2pdhNA OVERVIEW Job Title: Business Development Manager – Custom Merchandise & Corporate Gifting Company: Muggz Location: Remote (UK-based preferred) Employment Type: Full-Time (Flexible entry – commission-based trial available) ABOUT MUGGZ Muggz is a fast-moving UK-based...

The Company:Our client is a rapidly growing retail business with multiple locations across the UK. They focus on delivering an exceptional in-store experience, combining high-quality products with excellent customer service. The business prides itself on a modern, dynamic culture and invests in its teams to drive continuous growth and development.The Role:We are looking for an experienced Retail...

Showroom ManagerLocation: BirminghamSalary: Up to £50,000 basic + bonus (OTE £70,000)Full-time, permanent | 5 days over 7 (includes weekends)Ready to take full ownership of a high-performing showroom and turn strong footfall into serious results?We’re working with a growing, ambitious business to recruit an experienced Showroom Manager for their busy Birmingham showroom. This is a senior,...

Customer Experience Training Manager - Midlands Competitive Salary + Bonus + Benefit Location: UK-Home Based |Contract type: Permanent (Full-Time) |Closing date: 6th February 2026Overview This role is full-time, working 37.5 hours per week, Monday - Friday, 8:30am - 5:00pm.We are excited to introduce this brand‐new Customer Experience Training Manager role at Wiltshire Farm Foods. We are seeking...

A community-focused financial institution is seeking a dynamic Branch Manager in Dudley to lead a high-performing team. You will inspire colleagues to deliver outstanding customer service, manage daily operations, and build long-term customer relationships. Ideal candidates will have a minimum of 5 GCSEs, including English and Maths, along with a passion for strong customer solutions and...

A leading retail company in Birmingham is seeking a Retail Store Manager to oversee store operations and lead a motivated sales team. You will be responsible for driving sales targets, ensuring high standards of customer experience, and managing daily store activities. The ideal candidate will have a passion for sales, strong leadership skills, and the ability to enhance team performance. This...

Please note: Applications will be accepted only through completing the form in this URL → https://forms.gle/3n7hQFXKMPM2pdhNA OVERVIEW Job Title: Business Development Manager – Custom Merchandise & Corporate Gifting Company: Muggz Location: Remote (UK-based preferred) Employment Type: Full-Time (Flexible entry – commission-based trial available) ABOUT MUGGZ Muggz is a fast-moving UK-based...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

We’re looking for a driven, people-focused Customer Account Manager to join our growing sales team and help bring Edmunds Cocktails to more venues across the Midlands. At Edmunds Cocktails we’re redefining what ready-to-serve cocktails can be. Our award-winning range is crafted with real spirits, real ingredients, and above all, an obsession with quality. We’re now looking for someone who can...

Please note: Applications will be accepted only through completing the form in this URL → https://forms.gle/3n7hQFXKMPM2pdhNA OVERVIEW Job Title: Business Development Manager – Custom Merchandise & Corporate Gifting Company: Muggz Location: Remote (UK-based preferred) Employment Type: Full-Time (Flexible entry – commission-based trial available) ABOUT MUGGZ Muggz is a fast-moving UK-based...