Customer Experience Manager jobs in London

ROLE OVERVIEW The Customer Experience (CX) Manager supports GRIDSERVE’s customer experience strategy by uncovering customer pain points, turning insight into action, and leading cross‑functional improvements. The role blends customer insight, operational partnership, governance, and project delivery, working closely with the Head of CX and the Experience Designer to embed customer-first thinking...

Intelligently Moving Your World XPENG is a leading technology company focused on designing, developing, manufacturing, and marketing intelligent mobility solutions, including electric vehicles (EVs), electric vertical take-off and landing (eVTOL) aircraft, and robotics. We aim to create a thoughtful and empathetic future for mobility that enhances driving experience. Headquartered in Guangzhou,...

Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. The brand is celebrated globally for its heritage craftsmanship, refined elegance, and deep connection to art, culture, and exceptional service. This is a rare opportunity to join a house where client relationships, discretion, and meaningful experiences sit at the very heart of the...

Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line...

Role: Head of Marketing Strategy & Customer Experience – International Location: London (Hybrid, 1–2 days per week in office) Salary: Approx. £115,000 + bonus + benefits Middlemore have been exclusively retained by a global insurance business, looking to evolve its international marketing capability. We’re looking for a strategic leader, with a background in both Management Consultancy and...

Entry Level Sales Role – London Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking for enthusiastic individuals to join their vibrant self-employed team in London. No experience? No problem – full...

Location: Chiswick | Hybrid (50% office / 50% remote) Your Role As a Digital Customer Experience & Loyalty Specialist, youu2019ll play a key role in shaping how Starbucks connects with customers across EMEA through digital channels. Youu2019ll support the growth of our loyalty program and digital initiatives, working closely with internal teams and license partners to deliver best-in-class...

Job Description Entry Level Sales Role – London Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking for enthusiastic individuals to join their vibrant self-employed team in London. No experience? No...

We are seeking a proactive and service-oriented Sales Assistant to join our team. The core responsibilities include greeting customers, understanding their needs, and providing expert product knowledge to facilitate purchasing decisions. You will be responsible for maintaining high standards of store presentation, processing transactions accurately using POS systems, and managing inventory...

A leading digital experience platform in London is seeking an experienced Senior Solution Architect to partner with international customers and provide technical guidance for scalable digital experiences. You will lead workshops and consult on complex solutions while gathering valuable stakeholder insights. The ideal candidate possesses a Bachelor's degree in Computer Science and over 5 years of...

Job Description Hey there, Happy New Year. Thanks for stopping by. Excuse the non-traditional job title, but we want to make this mega accessible to all of you with a passion for property, working across Inventory, Property Management or even Property Admin in Lettings. You are all welcome! First and foremost, we are looking for a brilliant candidate, with a personality that just makes the day...

Job Description Are you a seasoned and exceptional workplace experience facilities leader looking to shape the daily experience of some of the brightest minds in global finance and technology, ensuring they operate in an environment that is as exceptional as their work? We are recruiting a workplace and experience operations manager for a global trading and technology powerhouse, operating at...

Job Description Resident Experience Engagement ManagerSalary: £16.06 per hour/ 22.5 hours per week Flexible working hours available to suit personal commitments We're looking for a warm, people-focused individual to join us as a Resident Experience Engagement Manager - a role that's all about creating a welcoming, engaging, and fulfilling environment for residents within the White Oaks...

Job Description Role: Guest Experience Manager at The Imperial (New Opening Hotel) Hours: 40 hours a week Location: Bloomsbury, London About Us: Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyones reach. In Summer 2026, we open the doors to our fully re-imagined hotel, The Imperial a new lifestyle offering...

Full time – London (Tuesday to Saturday) Experimental Perfume Club has an exciting opportunity to join its team in one of the most dynamic and visible roles within the brand. We are a creative fragrance house built around experiential and fully personalised niche perfumery , with a strong artistic identity. We are now looking for an Experiences and Partnerships Lead to become one of the...

Life on the team - UK Wide - Hybrid working - Competitive Salary + Car At Computacenter, our Workplace Practice is at the forefront of transforming the digital employee experience for some of the worlds leading organisations. As a Modern Management Consultant, youll be part of our End User Computing (EUC) team, specialising in digital experience and modern management technologies that empower...

Job Description Full time – London (Tuesday to Saturday) Experimental Perfume Club has an exciting opportunity to join its team in one of the most dynamic and visible roles within the brand. We are a creative fragrance house built around experiential and fully personalised niche perfumery, with a strong artistic identity. We are now looking for an Experiences and Partnerships Lead to become one...

Job Description Our Guest Experience Centre provide exceptional service to guests and members, driving bookings and revenue in all areas of The Ned. As a leader of a key team providing support to all operational departments, the Guest Experience manager is a pivotal role that keeps things running smoothly and influences amazing guest experiences from pre-arrival to post-departure. Do you want...

Job Description Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for an Experience and Innovation Manager to work at a prestigious banking firm in the city. Location: EC2V 5DD Working Pattern: Monday - Friday 40 hours per week Rate of Pay: £38,000 - £40,000 per...

Entry Level Sales Role – London For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Kickstart Your Sales Career: Amazing Benefits & Full Training – Immediate Starts Available Ready to kickstart a rewarding career in sales with incredible perks from day one? Our client, a thriving company in field sales and marketing, is looking...