customer complaints handler jobs in Berkshire

Conduct & Complaints Analyst This role supports the Compliance function with a primary focus on Complaints handling and Conduct Risk . The position works closely with Underwriting, Claims and Delegated Authority partners to help ensure fair customer outcomes and compliance with Lloyd’s and regulatory requirements. Key Duties - Manage and oversee the complaints process - Coordinate, maintain...

Job Description We are pleased to be working with one of the most progressive insurance networks operating in the UK today. They are currently seeking and Account Manager to looking after an existing portfolio of commercial clients. This role could suit someone who is currently an insurance broker/account handler where you have previous experience within an intermediary environment. You would...

Job Description Commercial Insurance Account Handler – Reading ( North ) Salary to 30 -45k base Negotiable Bonus and Flex Benefits – Flex Benefits, Onsite Parking - Hybrid working after Probation / Training A highly respected National Broker Is looking to Add a Commercial Account Handler To its expanding team in Reading Due to year on Year Growth the Business now has a National Coverage and...

Job Description We are currently recruiting for a career-minded individual to join our team as a Regional Customer Lead to provide maternity cover for 12 Months starting in January.You will be working closely with the field teams within the Region to create, implement and execute a customer plan designed to improve CMEX / CSAT and reduce complaints. Frequently refreshing the plan to ensure the...

Head of Operations – Travel Insurance (B2C Distributor) Location: Hybrid (UK-based) Employment Type: Full-time, Permanent Reports To: Managing Director About Us At The True Traveller, we create simple, flexible, and transparent travel insurance for people who love to travel. As a direct-to-consumer intermediary, we partner with leading insurers to give customers confidence and peace of...

Position - Commercial Account HandlerLocation - NewburySalary - Negotiable + benefitsOverview:We are currently looking for an experienced Commercial Account Handler to join the welcoming team in Newbury.Your position as Commercial Account Handler (Broking Support) is an important role in providing technical, customer relationship and administrative support to a nominated Account Executive (AE)...

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Insurance Account Handler within our friendly team based in Winnersh. Joining us as an Insurance Account Handler means you'll benefit from working Monday to Friday (no weekends here!), a basic salary relative to your experience, a...

Liability Claims Handler (Home-Based) - Reading Job Type: Permanent Sector: General Insurance Specialism: Claims Location: London & South Town/City: Reading Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £38K plus benefits Posted: 28-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122L Job Views: 5A true 'digital disrupter', this cutting-edge Insurtech...

Job Description LossAdjuster MarleyRiskConsultantsLtdareproudtobethedifferenceinlatentdefectinsurance, providingcomprehensiveservicestoensuretheverybestresultsforallstakeholders. Establishedin2013,wehaveofficesinShrewsbury,LondonandCheltenhamandare goingthroughaperiodofgrowthtomeettheneedsofourexpandingclientbase. WeareseekinganexperiencedLossAdjustertoinvestigateaportfolioofLatentDefect...

Summary As a Commercial Account Handler, you play a critical role in supporting Commercial clients and ensuring their insurance needs are met. This position requires exceptional customer service skills, attention to detail, and a deep understanding of insurance products and regulations. You will collaborate closely with clients, underwriters, and other team members to deliver comprehensive...

Already working in Fibre Installations but perhaps looking for a role in a company that values training, development and a work life balance. A permanent PAYE role with a stable, secure company?A starting salary of £28,000 to £32,000 dependent upon fibre experience and current qualifications / accreditations, eg PIA Underground and Overhead H&S and Fibre Installations?Reporting to the Operations...

Job Title: Customer Service AdministratorLocation: Maidenhead Contract Type: Permanent Working Pattern: Full Time/ Hybrid Hours of Work: 37.5 hours/week Salary: £28kAre you ready to embark on a rewarding journey in customer service? Our client, a leading manufacturer in their field, is seeking an enthusiastic Customer Service Administrator to join their After Sales team at their vibrant office in...

Customer Service Team Leader If you are considering sending an application, make sure to hit the apply button below after reading through the entire description. Job Description The Customer Service Team Leader assists the Customer Service Manager in the execution of local Customer Service activities and order to cash process. The Operations function ensures the integration of all key business...

Customer Supply Chain Specialist - FMCGLocation: Near Slough – Hybrid working (3 days per week in the office)Salary: £35,000 to £40,000 per annum dependent on experience + Bonus, Pension, Healthcare, Holiday & MoreJoin a fast-paced, global FMCG organisation as a Customer Supply Chain Specialist, where you'll play a pivotal role in delivering exceptional service to B2B customers across grocery,...

A leading automotive service provider in Reading is looking for an experienced Service Advisor to deliver exceptional customer service. The role involves taking service bookings, efficiently managing the workshop, and addressing customer complaints while promoting additional products. Candidates must have a solid background in service advising, knowledge of automotive DMS systems, and a full...

Job Description Commercial Insurance Account Executive –Wokingham Berkshire– Book to take over Salary to 60k DOE, Neg, Book to take over, Bonus, 25 Days Holiday + Bank Holidays, Flex Benefits, A highly respected National Commercial Broker in Wokingham Is looking to Add an Experienced Commercial Insurance Account Executive To its expanding team in Wokingham Due to year on Year Growth the...

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury.Key duties and responsibilities- Support and develop long-term relationships with customers and partnersAct as the main point of contact for customers after the saleGuide customers through onboarding and into the start of their contractProvide training, demos and support to help customers...

Motor Personal Injury Claims Handler (Home-Based) - Reading Job Type: Permanent Sector: General Insurance Specialism: Claims Location: London & South Town/City: Reading Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £35K plus benefits Posted: 28-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 4A true 'digital disrupter', this...

Customer Service Team Lead Global FMCG Category LeaderLocation: Near Slough – Hybrid working (3 days per week in the office)Salary: £50,000 to £58,000 per annum dependent on experience + Bonus, Pension, Healthcare, Holiday & MoreJoin a fast-paced, global FMCG organisation as a Customer Service Team Leader where you will lead a team of highly experienced, passionate and decided Customer Service...

Property Claims Handler (Home-Based) - Reading A true 'digital disrupter', this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!This 'Third Party Administrator – with a difference' is the brain child of several insurance veterans with rich pedigrees in...