customer complaints handler jobs in Wales

Are you an experienced businesscustomer accountadvisor who listens well, understands the needs of customer and can think on their feet to provide the best solutions to issues raised ? If so this could be the opportunity for you ! Great company to work for with excellent career prospects. Day to day as a customer account advisor you will be : - Speaking to business customers over the phone to...

Job Description An Assistant Manager is the go-to person in the store on shift. You will be there to help inspire your colleagues to deliver the best customer experience in the business and help overcome any issues you come across. Due to the service that Wickes provides, you would be required to help multiple functions across the store. This could mean helping someone plan their dream bathroom...

Job Description With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro...

A growing fintech company in Cardiff seeks a Complaints Team member to manage customer complaints and ensure regulatory compliance. The ideal candidate will have experience in a customer-focused financial services environment, strong communication skills, and a commitment to improving customer satisfaction. This role offers office-based work for the initial 3 months, with potential for flexible...

This is a great opportunity to work for an established and fast growing business, where you will have the opportunity to develop a worthwhile career. The company are experiencing significant growth and this will create genuine opportunities to develop the role further. They are looking for an experienced Customer Support Manager to work alongside the existing management team to further...

We're looking for an organised and enthusiastic Rental Customer Advisor for our Edinburgh Airport Car & Van Rental branch. We offer: - 33 days' annual leave - Flexible leave - Generous employee discounts - Private healthcare - Workplace pension - Extensive training - Enhanced maternity and paternity leave - ...and much more Hours Full time: 45 hours per week, 5 days out of 7 and alternate...

A local government authority in Cardiff is seeking a Senior Housing Communication Manager to lead the Complaints and Enquiries Team. The role involves managing escalated complaints, promoting customer service excellence, and collaborating with partners to enhance housing services. The ideal candidate will have strong communication and organizational skills, experience in a housing-related...

Senior Travel Claims Handler (Large Loss)Full-time • Cardiff (Hybrid) About the CompanyA growing, data-driven insurance services organisation based in central Cardiff is expanding its travel claims function. The business supports international insurance partners across customer service, claims handling, underwriting, pricing and operational excellence. With a strong focus on innovation,...

Salary: £30,000.00 - £35,000.00 (depending on experience) Working hours: 35 hours, Monday to Friday Duration: Permanent Location: Swansea About the roleLloyd & Whyte , who are proudly part of Benefact Group , are looking for a Commercial Account Handler to join our Community Broking team in their Swansea office. The ideal candidate will provide exceptional service and advice to clients in...

Overview About us ERS is the UK's leading specialist motor insurer with an A+ rating. We understand that for many, motor insurance is more than a necessity—it's vital for their passion or livelihood. Standard insurance often doesn't cut it. That's why we partner exclusively with motor insurance brokers to tackle the toughest risks and create tailored products that meet their customers' unique...

3 days ago Be among the first 25 applicants Ready for Your Next Big Career Move in Insurance?Join Our Friendly Team in Dudley as an Insurance Account HandlerAre you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Dudley. As an Insurance Account Handler...

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to...

We have an exciting opportunity to join our Travel Claims team as a Claims Handler. If you are somebody who prides themselves on being able to deliver a great customer experience and you are confident in making decisions in a fast-paced environment then this could be the perfect opportunity for you to build your career in a great organisation. Full training for the role will be provided so don't...

Liability Claims Handler (Home-Based) - Cardiff Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Midlands & Wales Town/City: Cardiff Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £38K plus benefits Posted: 28-Apr-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122L Job Views: 5A true 'digital disrupter', this cutting-edge...

Are you looking for your next opportunity in an expanding business with a nationwide presence? If the answer is yes, we are a great company, with great people! So why not join us.Title: Customer Service Advisor Location: St Asaph, Denbighshire Hours: Full time - 37.5hrs per week; varying flexible shift pattern including Saturdays * Also open to part time for possible job shares. Conveniently...

We're Capital on TapCapital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & spend management platform that helps business owners save time and money. Capital on Tap proudly serves over 200,000 businesses across the world and our goal is to help 1 million small businesses by 2030. Cardiff | 3...

Motor Personal Injury Claims Handler (Home-Based) - Cardiff Job Type: Permanent Sector: General Insurance Specialism: Claims Location: Midlands & Wales Town/City: Cardiff Salary range: £20, 000 - £29, 999, £30, 000 - £39, 999 Salary Description: to £35K plus benefits Posted: 28-May-25 Start Date: ASAP Recruiter: Aston Charles Job Ref: RJ-3122 Job Views: 4A true 'digital disrupter', this...

A leading independent insurance broker in Dudley is seeking an Insurance Account Handler to manage a portfolio of clients. The ideal candidate will have experience in the insurance industry, a strong customer service focus, and the ability to build relationships. This full-time role offers a competitive salary, bonuses, and flexible working arrangements. Join us to thrive in a supportive...

Insurance Account HandlerJoin to apply for the Insurance Account Handler role at Everywhen. Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit...

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Cardiff. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your...